Leads
Find the enquiries from your website, reply by email, export them and deal with spam.
Where do I find the leads from my website?
Every enquiry from your website’s contact, listing and home valuation forms lands in Leads in your admin, where you can search, filter, contact the person and track follow-up.
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How to reply to a lead by email
Open the lead in Leads, click Reply, write your message (or insert a quick reply) and click Send reply; their answer comes back to your contact email.
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How to export your leads to a CSV file
In Leads, filter the list the way you want, then click CSV to download those leads as a spreadsheet file that opens in Excel or Google Sheets.
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How to see who signed up for listing alerts
In Leads, choose Subscribers (alerts) in the source menu to see everyone who signed up for new-listing emails on your website, with their sign-up date and consent record.
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How to deal with spam leads
Your forms already have a built-in spam filter; archive any spam that gets through, and turn on Google reCAPTCHA under Website, then SEO if you get a lot of it.
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