# How to send your website leads to your CRM automatically

> In Leads, click Send to my CRM, paste your CRM’s lead email address, choose which leads to send, click Send a test lead, then Save. Every new lead then also goes to your CRM.

- Product: RealtyTerminus (DIY real estate websites)
- Category: Leads
- Plan: Every plan
- Where in the admin: https://my.realtyterminus.net/leads/crm
- Updated: 2026-11-05
- Web page: https://www.realtyterminus.com/help/how-to-send-leads-to-your-crm

Most real estate CRMs give you a **lead email address**: anything sent there becomes a new contact. Paste it once and every new lead from your website also goes to your CRM, so you don’t copy anything by hand. Leads still arrive in **Leads** and in your email as before.

## Steps

1. **Find your CRM’s lead email address.** Sign in to your CRM and open its settings. Look for **Lead sources**, **Lead routing** or **Email parsing**, and copy the address it gives you.
2. **Open Send to my CRM.** In your admin, click **Leads**, then **Send to my CRM** at the top.
3. **Paste the address and choose which leads.** Paste it into **Your CRM’s lead email address**. Tick which leads to send: **Website forms**, **Leads from your website assistant** and **Listing alert sign-ups**.
4. **Send a test lead.** Click **Send a test lead**, then check that a contact called “Test Lead” appears in your CRM. You can delete it afterwards.
5. **Save.** Click **Save**. The status changes to **On**, and new leads go to your CRM within a few minutes of arriving.

## Questions

### What does my CRM receive?

A plain email for each lead with the name, email, phone, where it came from, buy or sell, the listing or page, and their message. The visitor’s email is the reply address, so replying from your CRM reaches them.

### Are my old leads sent too?

No. Only leads that arrive after you click Save. To move older leads, use the **CSV** button in Leads and import the file into your CRM. See [How to export your leads to Excel (CSV)](https://www.realtyterminus.com/help/how-to-export-leads-to-csv).

### Are spam leads sent?

No. Leads flagged as suspected spam stay in Leads only.

### My CRM doesn’t have a lead email address. What can I do?

Export your leads with the **CSV** button and import them..

### How do I stop it?

Open **Leads** → **Send to my CRM** and click **Stop sending**. Leads keep arriving in Leads and in your email.

### It says Paused. Why?

Your CRM address didn’t accept our emails several times in a row. Check the address in your CRM, click **Send a test lead**, then **Save** again.

## Related

- [Where do I find the leads from my website?](https://www.realtyterminus.com/help/where-to-find-your-leads.md)
- [How to export your leads to Excel (CSV)](https://www.realtyterminus.com/help/how-to-export-leads-to-csv.md)
- [How to reply to a lead by email](https://www.realtyterminus.com/help/how-to-reply-to-a-lead.md)

Source: https://www.realtyterminus.com/help/how-to-send-leads-to-your-crm · RealtyTerminus Help Centre · last updated November 5, 2026